Frequently Asked Questions

Our calibration pricing is simple and transparent:

• Single-Gas Detectors: $60
• 4-Gas Detectors: $75
• Specialty/PID Detectors: $130

Every calibration includes a NIST-traceable certificate, functional inspection, and sensor verification. No hidden fees, no surprise charges.

Need service for multiple units or a specific detector model? Contact us and we'll get you exact pricing within a few hours.

Most calibrations ship back within 3-5 business days from the time we receive your equipment. That includes intake, testing, calibration, certification, and return shipping.

"Their turnaround time is extremely fast" is one of the most common things our customers tell us.

Need it faster? We offer rush service for time-sensitive jobs. Give us a call at (949) 550-9777 to discuss your timeline.

Great question - they're often confused, but they serve different purposes.

Bump Test: A quick functional check that exposes your detector to a known gas to verify the sensors respond. Takes about 30 seconds. Think of it as a "yes, it's working" check.

Calibration: A full adjustment of your detector's sensors to ensure accurate readings against a certified reference gas. This is what you need for compliance, audits, and true accuracy.

Our recommendation: Bump test before each use. Calibrate every 6 months (or per manufacturer guidelines). We'll even remind you when your units are coming due - ask us about our tracking service.

Absolutely - and here's the best part: K2 service customers get 50% off rental rates.

If your detector is in our shop for calibration or repair, you can rent a replacement unit at half price. Same-day shipping available so your crew never misses a beat.

Just mention you need a rental when you submit your service order, or call us at (949) 550-9777.

We service all major gas detector brands, including:

• GfG
• Ion Science
• Senko
• BW Technologies (Honeywell)
• RAE Systems
• MSA
• Industrial Scientific
• RKI Instruments

With over 20 years of average industry experience, our technicians have worked on just about every detector model out there. If you don't see your brand listed, contact us - chances are we can still help.

Yes! We serve customers nationwide through our mail-in service.

Here's how it works:

1. Schedule service through our website or by phone
2. Ship your detectors to our facility in Lake Forest, CA (we can provide a prepaid shipping label)
3. We calibrate/repair and ship them back with NIST-traceable certificates

It's that simple. We've had customers send in equipment from all 50 states. Start your service order here.

Yes - every single calibration includes a NIST-traceable calibration certificate at no extra charge.

This certificate documents:

• Detector serial number and model
• Calibration date
• Gas concentrations used
• Pass/fail results
• Next recommended calibration date

It's exactly what you need for OSHA compliance, safety audits, and company records. Digital copies are available upon request.

We stand behind our repair work. Specific warranty terms depend on the type of repair:

• Sensor replacements: Covered by manufacturer sensor warranty (typically 2-3 years depending on sensor type)
• Component repairs: 90-day workmanship warranty on labor and parts

If something we repaired fails within the warranty period, send it back and we'll make it right. We're not here to nickel-and-dime you - we want customers for life.

Questions about a specific repair? Give us a call.

Most manufacturers recommend calibrating gas detectors every 6 months, though some environments or regulations may require more frequent calibration.

Signs your detector might need calibration now:

• It's been more than 6 months since the last calibration
• Failed bump tests
• Readings seem inconsistent or erratic
• Exposure to extreme conditions (heat, humidity, drops)
• Required for an upcoming audit or inspection

Pro tip: We keep track of calibration schedules for our repeat customers. We'll send you a reminder when your units are coming due. One less thing to track. Ask us about it.

We offer rush service for customers who need their equipment back ASAP.

Our standard turnaround is 3-5 business days, but if you're in a time crunch, give us a call at (949) 550-9777. We'll do everything we can to accommodate urgent jobs.

Need a detector today while waiting for your unit? Remember - service customers get 50% off rentals. We can ship a rental same-day in most cases.